Espaço-Terra respects your privacy and takes measures to protect the data you share with us (such as email, address, telephone contact, etc.). This Privacy Policy was created solely to explain how we collect your data, for what purpose we do it, and what your rights are regarding its use.

By using the website, as well as other platforms on Espaço-Terra, we consider that you agree with our Privacy Policy.

1. Origin and type of personal data collected

2. Purpose of Personal Data

3. Privacy and Personal Data Protection

4. Term and retention of Personal Data

5. User Rights

6. Cookies Policy

7. Changes to Espaço-Terra Privacy Policy.

8. Contacts

1. Origin and type of personal data collected

Personal Data means all information that can identify you as a natural person, such as name, address, e-mail, telephone number and tax number.

This information can be collected through:

  • Registration process on our website when creating your customer account;
  •  Transaction information upon purchase through our website;
  • Copies of records of communications and contacts exchanged between the user and Espaço-Terra;
  • Answers provided in questionnaires for statistical analysis purposes;
  • Use, views and technical data, including your device identifier or IP address, when you visit our website or open emails we send;
  • Searches carried out on our website;
  • Filling out existing forms on our website;
  • Newsletter Subscription;
  • Other Marketing initiatives aimed at raising contacts.
  • Providing information about products and services to our Customers;
  • Clarification of any queries related to the processing of orders and/or any complaints;
  • Processing of requests for information by Customers;
  • Processing and delivery of orders;
  • Sending information about promotions;
  • Sending information about new product launches;
  • Market studies, profile assessment and consumer preferences, in order to:
  • Sending of invitations to initiatives that have the participation of Espaço-Terra
  • Campaigns and events related to the company, its associates or partners;
  • Detect, investigate and prevent activities that may be illegal or violate our policies.
  • Access your personal data;
  • Request the rectification of your personal data;
  • Request the deletion of your personal data;
  • Request the limitation of the processing of your Personal Data;
  • Request the opposition or withdrawal of previous consents;
  • Request the portability of your data to another entity indicated by you.

2. Purpose of Personal Data

The data collected on our website is intended for:

                    - Detect possible market trends;

                    - Creation of personal suggestions;

                    - Analysis of user behavior in order to improve the store experience;

                    - Optimize our products and services;

In order to comply with some of the above-mentioned assumptions, Espaço-Terra may transmit User's Personal Data to companies belonging to Espaço-Terra or to third parties subcontracted for the provision of support services, such as financial agencies, anti-fraud entities, providers of technological, logistical and customer services and/or transaction analysis services carried out on the Platform in order to offer users sufficient guarantees in the context of commercial operations, etc.

Your data will not be used for purposes other than those for which you gave us your consent.

If you do not wish to provide your data, you will be unable to purchase our products, or access information about certain services, offers, promotions and content related to the company, associates or partners.

3. Privacy and Personal Data Protection

The personal data you have provided us with will be processed for the purposes described in point 2 of these Terms and Conditions, by Espaço-Terra, and its subsidiaries.

Thus, Espaço-Terra is responsible for the treatment of your personal data, by automated means or not, from its collection, organization, conservation to disposal, guaranteeing the confidentiality of all data provided by you.

Espaço-Terra is guided by strict compliance with the rules on the processing of personal data, which are currently provided for in Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016.

Espaço-Terra ensures that the data collected is strictly necessary for the fulfillment of customer management purposes (including the definition of profiles); marketing and advertising, purchase invoicing, deliveries and complaints.

Espaço-Terra only uses subcontractors that provide sufficient guarantees for the application of the RGPD (EU 2016/679) and the data controller's internal privacy and data protection policy and that ensure the protection of the data subject's rights.

4. Term and retention of Personal Data

Your data will be kept for a period of five years from the granting of this consent or, if you have entered into a purchase or service agreement with us, they will be kept for a period of ten years from the date of the last purchase made, or for longer time if the law so establishes.

5. User Rights

At any time, and free of charge, you can exercise the right to ask Espaço-Terra to:

If there is a legally imposed obligation that overrides these rights, Espaço-Terra will justify the respective refusal.

If you believe that your data is not being processed in accordance with applicable legislation, namely European and national, we remind you that you have the right to file a complaint with a supervisory authority.

6. Cookies Policy

Cookies are small data files that are transferred from  Espaço-Terra to your computer's disk. The cookies that are downloaded are safe, do not contain computer viruses and cannot be used to transmit or store personal information. Cookies are generally classified as "session" or "permanent".

Session cookies: do not remain on your computer when you leave the website or close your browser. The information collected allows Espaço-Terra to analyze traffic patterns on the website. Over time, we can offer users a better experience on the site, continually improving the content, making adjustments and making it easier to use.

Permanent cookies: remain on your computer when you leave Espaço-Terra uses this type of cookies to analyze whether users return to the site. This way we can know if the site is useful, interesting and valuable to the user.

It is possible not to accept cookies on your computer by selecting the corresponding setting on your browser.

See how you can do it in the three most used browsers:

Microsoft Internet Explorer

Mozilla Firefox

Google Chrome

We must add that, if you do not accept cookies, it is possible that you will not be able to use all the features of the website.

7. Changes to the Espaço-Terra Privacy Policy

Espaço-Terra reserves the right to periodically update this Privacy Policy. Any update carried out will be announced not only through our website, but also through other means of communication that the company deems most appropriate. The information will be sent, to all our clients or potential clients, to the indicated means of contact.

Your continued use of our website, applications, services and resources offered after such communication will amount to, and will be deemed to constitute, your agreement to such changes.

The current version was published at

8. Contacts

If you have any questions regarding our privacy policy, please contact us through the following means:

Telephone: (+351) 123 123 123.

Address: Rua anonymous nº202, 4700-9000 Braga.

For any legal question, you can contact our competent authority, the National Data Protection Commission (